Subscription Policy

MyTestPro (mytestpro.com) Effective date: [DATE]

This page covers the Growth Plan — the only recurring product we sell. Everything else on MyTestPro (assessments, readings, scores, percentiles) is a one-time purchase and is not affected by anything on this page. It forms part of our Terms of Service and sits alongside our Refund PolicySubscription Policy.

1. What the Growth Plan is

The Growth Plan is a daily, CBT-based program in the LivingMind companion app, built from the scores you produced in your assessments. It is a self-guided reflection and practice tool. It is not therapy, not medical treatment and not a diagnosis, and it is not a substitute for care from a licensed professional.

2. Price, included days and renewal

• The Growth Plan costs $19.99 per month.
• When a sphere unlock includes introductory days (currently 7 days), those days are stated at checkout together with the renewal price and the date the first monthly charge falls due, before you pay.
• After the included days end, the subscription renews automatically every month until you cancel. Each renewal is charged to the payment method on file.
• We will tell you before any change to the recurring price takes effect. A price change never applies to a period you have already paid for.
• Prices are in US dollars. Your bank may apply its own conversion or fees; those are outside our control.

3. How to cancel

Cancel at any time in your account: Account → Growth Plan → Cancel. It is one action — no phone call, no form, no email required, and nothing to negotiate with anyone.

• Cancel during the included days and you are never charged for the plan at all.
• Cancel later and the plan keeps working until the end of the month you have already paid for, then stops.
• You can also cancel by emailing business@mytestpro.com from the address on your account.

Cancelling never removes anything you unlocked. Your readings, scores and percentiles stay in your account whether or not you keep the plan.

4. Refunds

The included days exist precisely so that nobody pays for something they have not tried. Cancelling during them is free and takes one tap, so that is always the simplest way to decide the plan is not for you.

If you were charged and the plan was not for you: we will refund a monthly charge where you genuinely gave the plan a try — that is, you installed the LivingMind app and used it during your included days — and you tell us what did not work. Write to us within 14 days of the charge, from the email on your account, and mention roughly when you used the app so we can match it to your account. We respond within 5 business days, and approved refunds go back to the original payment method (your bank may take a further 5–10 business days to post them).

We do not refund a monthly charge for a plan that was not used at all during the included days, because cancelling in that window costs nothing and takes one tap.

A refunded month ends the subscription. You keep every assessment and reading you unlocked.

Nothing here limits rights you hold under the mandatory consumer-protection law of your country. Where such law gives you a remedy — for example for a service that is faulty or not as described — we honor it.

5. Failed payments

If a renewal payment fails, we retry it a small number of times over the following days. If it still fails, the subscription ends and access to the Growth Plan stops. We do not send the balance to collections and we do not charge late fees. Your unlocked assessments and readings are never affected.

6. If we change or discontinue the plan

If we materially change what the Growth Plan includes, or discontinue it, we will tell you in advance and you will not be charged for a period beyond the change. Your one-time purchases are unaffected.

7. Payments

Payments are processed securely by Stripe. We never see or store your full card details. Card receipts come from Stripe; your purchase is with MyTestPro.

8. Contact

MYTESTPRO LLC — business@mytestpro.com. Write to us before filing a chargeback: anything covered by this page is resolved without friction.